On-time delivery
Completed deliveries meeting the agreed promise / eligible completed deliveries. Revised promises, failed attempts and partial deliveries need written rules.
Industry solution · Written delivery
Logistics & transport operations analytics
Delivery reliability, workload and operating-cost visibility from existing dispatch and service records.
Check My Data — FreeBusiness areas for this industry
Explore the relevant analytics areas
These are applicable areas to consider. Your agreed question and available data determine which ones are included in a project.
Need a different combination? Custom Analytics can be scoped around your requirements.
Operational decisions
Separate delivery volume from delivery reliability
More completed jobs do not necessarily mean more reliable service. We distinguish throughput, on-time completion and outstanding work, with an agreed definition of what counts as a delivery and when it is considered complete.
Useful sources include dispatch exports, promised delivery times, completion records and job identifiers. Before reporting an on-time rate, we confirm exclusions such as cancellations and whether customer-agreed rescheduling changes the promised date.
The operating preview illustrates throughput and on-time completion. Its synthetic delivery totals demonstrate the reporting structure; they are not performance claims for a logistics operator.
Useful questions and measures
Backlog and workload
Open jobs, age bands and completion patterns by depot or service. Consistent status history is needed to distinguish delay from normal work in progress.
Cost visibility
Agreed costs by job, route or period when allocation data exists. Revenue or distance alone cannot establish route profitability.
Interpretation and limits
Turn exceptions into a focused review list
A headline service rate is more useful when it is accompanied by the records behind it. Late jobs can be grouped by service, location or delay band, while the written observations make data gaps and ambiguous statuses explicit.
Cost reporting may require rules for fuel, subcontractors, labour and shared overhead. Those allocations are business decisions that must be confirmed before a route margin is presented as comparable.
If distance or utilisation is needed, appropriate movement and capacity records are required. We do not infer vehicle utilisation from invoice totals. A first project can instead focus on delivery reliability from the data already available.
Useful starting data
- Dispatch or job records with stable IDs, service type and depot or route
- Promised and actual completion dates or timestamps, with timezone information
- Billing and cost exports if margin or route cost is part of the scope
For the Fit Check, describe the columns, approximate volume and time period. Do not send production credentials or personal records.
A focused first delivery
Choose one decision, one reporting period and an agreed set of sources. Receive the scoped dashboard, written observations, source assumptions and a documented handover.
The Fit Check identifies whether the data is suitable and recommends a fixed next step. Project price, exclusions, delivery environment and timing are confirmed in writing before work begins.
View the existing fixed-price packagesBefore you begin
Can a spreadsheet of completed jobs be enough?
It may support throughput and reliability if promise and completion fields are present. Cost or utilisation questions need additional sources.
Can dates from multiple regions be combined?
Yes, after timezone, cutoff and business-day rules are agreed. Comparing raw timestamps without that context can misclassify deliveries.
Example project scope
A focused first project: the deliveries behind the rate
Define the eligible deliveries, reporting cutoff and promised-time rule. The report can then separate completed work from open jobs and show the records behind a service-rate exception.
A management view can combine accepted workload and financial measures after their sources have been reconciled. This executive illustration uses a separate synthetic operating dataset and is not a transport-cost benchmark.
The final scope specifies the question, accepted sources, excluded calculations and the output to be delivered. Any additional view is an agreed extension rather than an implied inclusion in every package.
Start with one business question
Start with your question and a description of your data. We confirm data fit and scope in writing.